At Kyloug, we strive to provide efficient and reliable shipping services to ensure that you receive your orders in a timely manner. This Shipping Policy outlines important information about our shipping process, including delivery times, shipping methods, and costs.

Order Processing

Orders are typically processed and shipped within 1-3 business days after payment is received, excluding weekends and holidays. Please note that processing times may vary during peak seasons or promotional events.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information to track your package's delivery status.

Shipping Methods


We offer several shipping methods to accommodate your needs:Standard Shipping: Delivery typically takes 5-7 business days after shipment.
Expedited Shipping: Delivery typically takes 2-3 business days after shipment.
International Shipping: Delivery times vary depending on the destination country and shipping method selected. Please refer to the checkout page for estimated delivery times and shipping costs.


Shipping Costs

Shipping costs are calculated based on the weight of your order, shipping method selected, and destination address. You can view the shipping costs for your order during the checkout process before completing your purchase.
We may offer free shipping promotions for orders that meet certain criteria, such as a minimum order value. Please check our website or promotional emails for any ongoing free shipping offers.


International Shipping

Presently We do not offer international shipping. We ship within USA only.


Shipping Restrictions

We currently do not ship to P.O. boxes or APO/FPO addresses. Please provide a physical address for delivery when placing your order.
Some items may be restricted from international shipping due to size, weight, or shipping regulations. Please refer to the product description or contact our customer support team for more information.


Order Tracking

Once your order has been shipped, you can track its delivery status using the tracking number provided in the shipping confirmation email. You can also log in to your account on our website to view the status of your order.

Delivery Issues


If you encounter any issues with the delivery of your order, such as delays or lost packages, please contact our customer support team for assistance. We will work with the shipping carrier to resolve the issue and ensure that your order reaches you as soon as possible.

Contact Us

If you have any questions or concerns about our Shipping Policy or the shipping of your order, please contact us at support@kyloug.com
By placing an order on our website, you acknowledge that you have read, understood, and agree to the terms of this Shipping Policy. If you have any questions or concerns, please don't hesitate to contact us.